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Terms of Use

Version 1.0 — Last updated: 20 August 2026

1. Who we are

Snownotes is provided by Sirap Pty Ltd (ACN 652 857 844) ("we", "us"), a company incorporated in New South Wales, Australia. By creating an account or using Snownotes you agree to these terms and to our Privacy Policy. If you don't agree, don't use the service.

2. Beta service

Snownotes is in an invite-only beta and is free of charge during the beta. That has real consequences:

  • Features may change, break, or be removed without notice.
  • We make no promise about availability and offer no service-level agreement.
  • Despite our care, beta software can lose data. Export notes you cannot afford to lose.
  • If we end the beta or shut the service down, we will give you reasonable notice — we aim for at least 30 days — so you can export your notes.

Invites. Beta invites are personal and non-transferable. We may limit, pause, or revoke invites at any time.

Feedback. If you give us feedback — bug reports, suggestions, ideas — you agree we may use it freely to improve Snownotes, without any obligation to you. Feedback never includes your notes; your notes stay yours under section 4.

When paid plans launch, we will publish updated terms covering subscriptions before anything is charged.

3. Eligibility and your account

You must be at least 16 years old. Provide an email address you control, keep your password secret, and tell us promptly at info@snownotes.co if you suspect unauthorized use. You are responsible for activity under your account.

4. Your content

Your notes are yours. We claim no ownership. You grant us the limited licence needed to run the service: to host, store, transmit, display, and process your content solely to provide Snownotes to you — including features you invoke, such as collaboration and AI editing. We do not use your content to train AI models.

This licence ends when you delete the content or your account, except that copies may persist in backups for up to 30 days before they are removed.

You are responsible for your content: that you have the right to store it, and that it is lawful.

5. AI features

AI features are optional and run against an AI provider you configure — a cloud provider using your own API key, or a local model on your device. Your relationship with that provider, including any costs and their terms, is between you and them. AI output is machine-generated and may be wrong; review it before relying on it. You are responsible for what you send to a provider and for the output you keep.

6. Acceptable use

Don't use Snownotes to break the law, infringe others' rights, or harm others. In particular, don't: store or share unlawful or malicious content; attempt unauthorized access to the service or other accounts; interfere with or overload the service; circumvent rate limits or invite restrictions; use the service to send spam; or resell the service.

7. Collaboration

You control who you collaborate with. Adding someone as a collaborator on a note reveals your email address and the note's edit history to them. You can remove a collaborator at any time.

8. Our intellectual property and the apps

The Snownotes software, design, and branding belong to us. These terms give you no rights in them beyond using the service.

Where we offer Snownotes as an installable app (desktop or mobile), we grant you a personal, non-transferable, revocable licence to install and use it on your own devices in accordance with these terms. Don't copy, modify, reverse-engineer, or redistribute it, except where the law allows regardless of this clause.

9. Termination

You can stop using Snownotes or delete your account at any time. We may suspend or terminate your account if you breach these terms or if the law requires it; where practical, we will warn you first and give you a chance to export your notes.

10. Disclaimers and liability

Nothing in these terms excludes, restricts, or modifies any right or remedy that cannot lawfully be excluded — including your consumer guarantees under the Australian Consumer Law, your statutory rights as a consumer in the EU or UK, and any liability for death, personal injury, fraud, or gross negligence.

Subject to that: the service is provided "as is" during the beta, without warranties of any kind; we are not liable for indirect or consequential loss; and our total liability to you is limited to AUD 50 or, where the law requires more, the resupply of the service.

11. Changes to these terms

We may update these terms. For material changes we will notify you by email or in the app at least 30 days before they take effect. If you don't agree with a change, you can delete your account and export your notes before it takes effect; continuing to use Snownotes after that date means you accept the updated terms. We bump the version number at the top of this page with every change.

12. Governing law

These terms are governed by the laws of New South Wales, Australia, and disputes are to be brought in the courts of New South Wales.

If you are a consumer in the EU or UK, nothing in this section deprives you of the protection of the mandatory laws of the country where you live, and you may bring proceedings in the courts of that country.

13. General

If any part of these terms is found unenforceable, the rest still applies. These terms and the Privacy Policy are the whole agreement between you and us about Snownotes. We may transfer our rights and obligations under these terms to a successor if Snownotes changes hands; you may not transfer yours. If we don't enforce a term straight away, we haven't waived it.

14. Contact

Sirap Pty Ltd (ACN 652 857 844) — info@snownotes.co